Majestykart offers a very flexible Return policy. If you are not satisfied with the order, you can easily return/exchange the product.
However, there are a few basic rules to be eligible:
- Request has to be raised within 7 days after delivery.
- The product should be unused, undamaged and in original condition without any stain, scratches or holes.
- We accept the request if there is a mismatch in quality, size, color or design or in case an item is missing/wrong in a combo order.
- Return with all its original packaging and accessories, including the box, manufacturer’s packaging if any, dust bags, warranty cards, authenticity labels, customer invoice and all other items originally included with the product(s) delivered.
- For Damaged/Defective/Wrong Product: You must notify us of any defects in the product or incorrectly shipped at the time of delivery or within 48 hours of receive of the product.
If you have any queries regarding our return policy, please contact us before making purchase.
If your order meets above terms and you want to Return your product please follow below steps:
1) Go to My Account
2) Click on Orders
3) Select order which you want return
4) Click on Return option under action tab
(If your order is according to rules of our “Refund/Return Policy” then only it can be refunded)
6) Select your reason for return and Upload Images of product/issues then submit your request.
(We do accept exchanges and they also follow the same conditions as returns. In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when filling up refund form.)
After this you will get an email notifications of your return request status.
You can check details in My Account
Are Returns Free?
Yes returns are free. If they match Acceptable terms (mentioned above)
If your return request is approved you will receive an “Approved Refund Request” email notification with refund payment related details and return pickup schedule details, Once your return item is picked up you will receive refund amount within 48 hours after pickup.
If you’ve any queries about Return/Refund process please feel free to contact us before making purchase.